Success stories

When a local bookstore’s growth was outpacing its inventory capacity, its owner turned to the IT experts at the Small Business Support team (SBS) for help. In 2001, with just an initial investment of USD 600, Ms Kocharli set up a book store. With this money, she bought books from Russia and Ukraine and sold them in Azerbaijan. At first this was done via direct orders, but soon business was...
People serving in Levart’s Food, Pizza and Sandwich Shop.
With the support of EFSE funding, Levart’s Food, Pizza and Sandwich Shop expanded its operations, doubled its turnover and hired more help. At Levart’s Food, Pizza and Sandwich Shop in Armenia, one can find more than 15 kinds of pizzas – not to mention an unimaginable array of sandwiches and hamburgers. Its shelves are overflowing with spinach, cabbage, potatoes, meats, cheeses and freshly-baked...
Baker Vahan Khachatryan used to dread receiving the electricity bill and seeing his profits be wiped out by old, inefficient ovens. But thanks to a loan from the EFSE, his bakery is benefiting from state-of-the-art ovens and a customer base that’s always hungry for more. Getting up well before the crack of dawn isn’t ever easy – and nobody knows this as well as Patvakan Khachatryan, owner of the...
Omar and two of his employees at the new dental surgery in Rustavi, Georgia, which he opened with the help of a loan arranged through the EU4Business programme.
A €40 000 bank loan arranged through the European Fund for Southeast Europe (EFSE) has allowed Omar Baxturidze to expand his dental practice in Rustavi, Georgia. Omar took out the loan in March 2014 with one of EFSE’s partners in Georgia, Bank Republic. “After years of renting premises, I finally invested in a practice to own outright,” he explained. “My advisors at Bank Republic laid out a...
With the help of the EU4Business programme, Lopota Tour Service, a holiday resort management company in Georgia, improved its customer service and operational practices, increasing turnover tenfold as a result. EU4Business helps Georgian hotel expand With help from the European Union and the European Bank for Reconstruction and Development (EBRD) , Lopota Tour Service, a holiday resort company...
Baia Abuladze runs a small winemaking business in Imereti, Georgia, which is receiving support from the East Invest 2 programme, designed to help sectors in Eastern Partnership countries export to the EU.
The East Invest 2 programme has financed the setting up of an online trade platform which is helping Georgian wine producers, such as Baia Abuladze, export to EU countries. 26-year-old Baia Abuladze is a wine producer in the Imereti region of western Georgia. Winemaking is traditionally a male-dominated business in Georgia and Baia one of only a few women plying their trade there, under her label...
Georgian SMEs have been successful in winning export contracts in EU countries thanks to the training they received in the SME Academy held in Tbilisi inApril 2016.
SMEs in the agro-food and beverage industries learned how to prepare products for export to the EU on a training course organised by the Georgian Chamber of Commerce with support from East Invest 2 . The SME Academy training course was held in April 2016 for representatives of SMEs operating in the agro-food, food processing, alcoholic and non-alcoholic beverages and other related spheres such as...
A Ukrainian SME has grown its grain and industrial crop business thanks to a series of carefully targeted small loans arranged under the EU4Business programme. Now the small company, Dzherelo, has expanded to farm 1 000 hectares and created seven jobs. Farmland expansion plan supported Sergei Sinizkiy, a businessman farmer in Kharkiv region, Ukraine, was farming just a few hectares of land little...
The restaurant app
SMEs can grow their businesses by accessing cutting edge innovations. For example a restaurant in the Belarusian capital Minsk has developed the country’s first mobile restaurant app with the advice and support of the EBRD. Founded in 2007, Sushi-Bar Manga has been keen to pay close attention to international trends in the restaurant business. The business was interested in using innovative...